Business process improvement

Regional Integration Project

Process policy, GAP analysis with Senior project Sponsors, financial business users and clients, within the water industry.


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Business Processes and management Structure improvment

Comprehensive Scanning of the Ministry of Religious Affairs’ Business Processes and management Structure


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NHS Greater Glasgow & Clyde Ready to Lead Programme - Continuous Improvement Training

Over last 6 years I have been working with Greater Glasgow & Clyde NHS on their “Ready to Lead” Program delivering CI Leadership training and support to over 1,000 staff so far and counting with much more planned for 2014.


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Organisation Review

Review of key processes at UK think-tank, report and plan for improvement.


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Change Programme Lead - Transformation (Head Office 2000) - Boots the Chemists

Led a major business process and culture change programme for Boots - the well know high street retailer.


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Contract Manager

Overseeing all areas of business reporting direct to MD


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Major Supermarket Roll Out Programme

Project development & cost saving of key role out programme


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Recommendations: 0