Bolton Metropolitan Borough Council - Programme Manager

Architect of a major transformation programme – “Shaping Future Services”. This programme aimed to put customers (the citizens of Bolton) at the heart of everything the Council (and its strategic partners) did, whilst successfully addressing a range of external drivers including the Children’s Act and the Gershon efficiency agenda. This was a large and complex transformation programme, and was seen as the single most significant change in the Council for 30 years. Steve’s role was leadership team facilitator, programme manager and solution architect, working closely with the Chief Executive and other Departments Heads.  Established team methods, Governance and general modus operandi.

Previously Capita’s Client Service Director with responsibility for ERP systems implementation across the Council.

Steve Cant