What are the essentials of leadership?

To be a great leader, you need to be many things. To achieve that, there are a number of essentials required. For instance:

- Giving a clear sense of direction. If you don’t know where you are going, how do you know when you get there, or what path to take?
- Understanding who the customer is. Who really is the customer? A customer is the recipient of a good, service or product. They could be internal or external.
- Communicating clearly. What is it you are trying to tell them. If they get it wrong – perhaps they didn’t understand.
- Being flexible. Accept change and implement it.
- Taking risks but not to the detriment of your department or business.
- Building a strong team around you. Have clear goals and objectives from the start. Delegate and regularly review. Respect advice and suggestions.
- Listening with humility (be open to what you are hearing) and acting with courage. Be brave.
- Earning reward through building trust. Build a culture of competence, honesty and reliability along with good communication and common vision.
- Becoming a leader requires time and patience.

If you would like some help, or your business would like a Leadership and Management course delivered to suit your business needs, then email info@peptalk-uk.com for more information.

Debbie Pepler