Kristopher Ball, MBA's articles

Never Forget The Content That Made You Great

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When businesses grow, they inevitably look to replicate their initial success. However, process can stifle creativity and reduce the content quality. Looking at insight from Steve Jobs helps us to understand this a little more.


  
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The Power of Adversity and Developing 'Bouncebackability'

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How we respond to adversity can be the key to long term growth, improving consumer relationships and accelerating performance. This article discusses how we can use adversity to our advantage.


  
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The Building Blocks of Customer Experience

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The modern day service economy and marketing has undergone a paradigm shift. My insight and research can help to make recommendations for how firms can use this evolution to understand consumer needs and competitively position their business for growth.


  
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Creating the Right Climate for Change

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Change is inevitable in business, but how can we ensure that our change efforts get off to a good start? John Kotter's 8 Steps to Change Management is a well proven model for making change sustainable.


  
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